How to Order
Your complete guide to safe, easy shopping on Pakistan's trusted online marketplace
Order in 4 Simple Steps
Browse & Discover
Search thousands of products, use filters by price, brand, location, and ratings. Click any item to see detailed photos and seller information.
Add to Cart
Click "Add to Cart" on your chosen items. Select quantity, choose variations like size or color, and review your cart anytime.
Secure Checkout
Enter your shipping details and choose from multiple payment options: Cards, JazzCash, EasyPaisa, Bank Transfer, or Cash on Delivery.
Confirm & Track
Review and confirm your order. Receive SMS/email confirmation with tracking details. Monitor delivery status in "My Orders".
Payment Options
Cash on Delivery
Pay when your order arrives. Available in major cities across Pakistan. Perfect for first-time customers.
Mobile Wallets
JazzCash, EasyPaisa, and HBL Konnect. Quick payment via mobile with instant transfer options.
Cards & Banking
All major credit/debit cards accepted. SSL encrypted for maximum security. Bank transfers available.
Security Guarantee
256-bit SSL encryption. Your payment details are never stored. Fraud protection included.
Shipping & Delivery
Delivery Timeframes
Lahore, Karachi, Islamabad: 1-2 days
Major cities: 2-3 days
Other areas: 3-5 days
Remote areas: 5-7 days
Shipping Costs
FREE shipping on orders over Rs. 2,000
Standard: Rs. 150-250
Express delivery available in major cities
Order Tracking
SMS updates at every step
Track via "My Orders" section
Call hotline: 0311-1234567
Frequently Asked Questions
❓ Is my payment information secure?
Yes! We use 256-bit SSL encryption and comply with international security standards. Your payment details are never stored on our servers.
❓ Can I change my order after placing it?
Orders can be modified within 2 hours of placement. Contact our customer service immediately at 0311-1234567.
❓ What if I'm not satisfied with my purchase?
We offer a 7-day return policy for most items. Check our Return Policy for complete details.
❓ Do you deliver to my area?
We deliver nationwide! Enter your postal code at checkout to confirm delivery availability and see shipping costs.
Need Help?
Customer Support
Hotline: 0311-1234567
WhatsApp: 0311-1234567
9 AM - 9 PM Daily
Live Chat & Email
Live Chat: Available on website
Email: support@shopguru.com.pk
Quick response guaranteed
💡 Pro Tips for Better Shopping
Ready to Start Shopping?
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